"People Want To Do Something But They Don't Know What To Do"

Part 2 of my conversation with social norms researcher Alan Berkowitz

If you missed Part 1 of my conversation with Alan Berkowitz last week, you might want to read it first to get caught up. In that conversation, we talked about the concepts of pluralistic ignorance and false consensus and how to use social norms interventions to disrupt those misconceptions. This week, we’re talking about other kinds of bystander interventions and how to respond when people say things that are offensive or dangerous.